Updating asterisk

28-Dec-2019 06:57 by 8 Comments

Updating asterisk - windows reboots while updating

Additional releases in the same version will often include an letter revision code (e.g.

Note that it is possible to load the wrong firmware on a device in the event that the software packages are somehow mixed up between these various products.

Once confirmed the notification icon of a spinning gear should appear in the upper right corner of the display.

In addition if the USB drive contains an activity LED then it should be flashing to indicate that the phone is currently reading the files from the disk.

While the Trio can be updated in all the same ways that VVX phones already support there is a new capability provided with the Trio: using the local USB port.

In fact this is a very similar process to what the CX5100/5500 also supports for firmware upgrading.

Both Lync Server and Skype for Business Server platforms include this in-band firmware updating service and leveraging this capability is inherently available in the Trio as well.

This previous article outlines exactly how to configure VVX phones to utilize this and the same configuration applies to the Trio.

This must first be re-enabled either manual from the phone or via a centralized provisioning configuration before the UI can be accessed remotely on the phone to perform the upgrade process.

As previously covered in this article a centralized provisioning server can be deployed, or an existing deployment designed for other Polycom SIP phones can be leveraged by the Trio.

The following table lists Microsoft-qualified UCS releases which support native device updates and will continue to be updated as future releases are posted online, including links to both Release Notes and the software packages.

The process can be used on phones connected to Lync Server 2013, Skype for Business 2015 Server, or Skype for Business Online environments.

From a software standpoint the Trio platform is based on the same (UCS) platform that the entire line of modern VVX phones use, thus the majority of upgrade options are the same.